oke4 Privacy Policy — How We Handle Your Personal Data

1. Introduction

This Privacy Policy describes how oke4 ("we", "us", "our") collects, uses, stores, and protects personal data submitted by players who register and use the oke4 online gaming platform at oke4.vu ("the Platform"). This policy applies to players accessing the Platform from the Philippines.

We take data privacy seriously. All personal data collected through the Platform is handled in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). By registering an account and using oke4, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described herein.

2. Personal Data We Collect

When you register and use the oke4 Platform, we collect the following categories of personal data:

We do not collect sensitive personal information such as biometric data, political opinions, or religious beliefs. We do not store full payment card numbers — oke4 does not accept credit cards as a deposit method.

3. How We Use Your Personal Data

oke4 uses your personal data only for the purposes described below. We do not sell your personal data to third parties.

• Account management — to create, maintain, and secure your oke4 account, including OTP verification and login authentication.
• Identity verification (KYC) — to confirm your age (21+), identity, and eligibility to use the Platform, as required by applicable regulations.
• Payment processing — to process PHP deposits and withdrawals through Philippine payment channels including GCash, Maya, and bank transfer.
• Platform operation — to provide game services, record betting activity, calculate and credit winnings, and maintain accurate account balances.
• Customer support — to respond to your questions, resolve disputes, and assist with account-related issues.
• Security and fraud prevention — to detect and prevent unauthorized access, duplicate accounts, money laundering, and other prohibited conduct as outlined in our Terms and Conditions.
• Responsible gaming — to monitor gaming patterns and apply self-exclusion or account limits where requested or required.
• Legal compliance — to comply with applicable Philippine law, including data protection and financial reporting obligations.
• Platform communications — to send you important account notices, security alerts, and service updates. We do not send unsolicited promotional messages without your consent.

4. Legal Basis for Processing

oke4 processes your personal data on the following legal bases, consistent with the Data Privacy Act of 2012 and its implementing rules:

• Consent — you have given clear consent by agreeing to this Privacy Policy and the Terms and Conditions at the time of registration.
• Contractual necessity — processing is necessary to deliver the services described in the Terms, including account management, payment processing, and game services.
• Legal obligation — certain processing is required to comply with Philippine law, including identity verification and financial record-keeping.
• Legitimate interests — where processing is necessary for fraud prevention, platform security, or responsible gaming monitoring, and where your rights and interests are not overridden.

5. Sharing of Personal Data

oke4 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your data may be shared only in the following limited circumstances:

• Payment processors — Philippine payment service providers (such as e-wallet operators and banks) receive only the data necessary to process your deposit or withdrawal transaction.
• Technology and service providers — third-party vendors who assist with platform infrastructure, customer support tools, or identity verification receive data only to the extent required to perform their services, and are bound by confidentiality obligations.
• Legal authorities — oke4 may disclose personal data to Philippine government authorities, law enforcement, or regulatory bodies where required by law, court order, or legal process.
• Business transfers — in the event of a merger, acquisition, or sale of all or part of oke4's operations, player data may be transferred as part of that transaction. Affected players will be notified in advance.

In all cases where data is shared with third parties, oke4 requires those parties to handle your personal data securely and in accordance with applicable privacy obligations.

6. Data Security

oke4 uses industry-standard technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include:

• SSL (Secure Sockets Layer) encryption on all connections to the Platform
• OTP two-factor authentication for account login
• Access controls that limit which internal staff can view account data, based on role and business need
• Regular security reviews of Platform infrastructure and third-party service providers
• Secure storage of sensitive data such as identity documents submitted during KYC

While oke4 takes all reasonable precautions, no online system can be guaranteed completely secure. Players are responsible for keeping their own login credentials, passwords, and OTP codes private. If you believe your account has been compromised, contact support immediately through your account dashboard.

7. Data Retention

oke4 retains your personal data for as long as your account is active and for a reasonable period afterwards, as required to fulfill legal, compliance, and operational obligations. Specific retention periods depend on the type of data:

• Account and identity data is retained for the duration of your account and for a minimum period after account closure, as required by Philippine financial and data protection regulations.
• Transaction records (deposits, withdrawals, betting history) are retained for the period required for financial record-keeping compliance.
• Support communications are retained for a period sufficient to resolve any disputes that may arise from the relevant interaction.
• Technical logs (IP addresses, session data) are retained for security monitoring purposes and are deleted on a rolling schedule.

When data is no longer required for any of these purposes, it is securely deleted or anonymized.

8. Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by oke4:

• Right to be informed — you have the right to know what personal data we hold about you and how it is used. This Privacy Policy fulfils that obligation.
• Right of access — you may request a copy of the personal data we hold about you by contacting support through your account dashboard.
• Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to request a correction.
• Right to erasure — in certain circumstances, you may request that we delete your personal data. This right is subject to legal retention obligations and may not apply to data we are required to keep by law.
• Right to object — you may object to certain types of processing, including processing for direct marketing purposes.
• Right to data portability — you may request that we provide your personal data in a structured, commonly used format.

To exercise any of these rights, contact our support team through your account dashboard or by emailing [email protected]. We will respond within a reasonable timeframe consistent with applicable law. Identity verification may be required before your request is processed.

9. Cookies and Tracking Technologies

oke4 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files stored on your device when you access the site. We use them for the following purposes:

• Session cookies — keep you logged in during your current browser session. These are deleted when you close your browser.
• Functional cookies — remember your preferences such as language or display settings for a more consistent experience.
• Security cookies — help detect and prevent fraudulent activity, including unauthorized login attempts.
• Analytics cookies — collect anonymized data about how the Platform is used, which helps us improve performance and usability.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect Platform functionality, including the ability to stay logged in. oke4 does not use cookies to track your activity across unrelated third-party websites.

10. Minors

oke4 is strictly for players aged 21 and above. We do not knowingly collect personal data from persons under 21. If we become aware that a minor has created an account or submitted personal data, that account will be closed and any associated data deleted or returned in accordance with our legal obligations.

If you believe a minor has registered on oke4, please notify support immediately through your account dashboard or the support email address in the footer.

11. Changes to This Privacy Policy

oke4 may update this Privacy Policy from time to time to reflect changes in our data practices, Platform features, or applicable law. When material changes are made, registered players will be notified through their registered email address or mobile number. The "Last Updated" date at the top of this page will always reflect the most recent revision.

Continued use of the Platform after a revised Privacy Policy is published constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or the personal data oke4 holds about you, please contact us through the support section of your account dashboard after logging in. You may also email us at the address below.